There are good and bad dealers within any brand, from Acura to Volvo. Here are some tips if your dealer is less than ideal. Before we go on, though, let us set out two ground rules: Always be calm and courteous, even when you are not treated well. The service guy […]
Updated September 2018. Dealers have many ways of making money, and selling cars is just one of them. Today, with manufacturers making warranty work a “loss leader” and Internet sales squeezing price premiums, ripping off existing customers probably seems more attractive to even well-intentioned dealerships. Let’s start with the humble […]
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